FAQs
What can we help you find?
General Questions
BNKSY is a unique, fully compliant and patented hybrid system that incorporates both P2P and P2C payment / exchange / processing mechanisms.
Entirely unique infrastructure and service delivery for BNKSY systems – yet the network leverages all PSP’s and APM’s globally – so we have most every established provider and processor available for selection (e.g., Stripe, Adyen, PayPal, GooglePay, PIX, UPI, PayID, and so on)
Limit Questions
Payment limits depend on the specific payment method and the jurisdiction involved, with different transaction sizes and monthly limits for each.
For example, PayID in Australia currently supports transactions from $10 AUD up to $500,000 AUD per transaction, and infrastructure adjustments are recommended if monthly processing exceeds $140 million AUD. In contrast, credit card processing in Australia allows transaction sizes between $10 AUD and $8,900 AUD, with infrastructure adjustments needed for monthly processing beyond $200 million AUD.
These limits, transaction sizes, and volumes vary by processing type and region but can be customized. Cryptocurrency payments, by contrast, have no transaction limits globally.
Typically, $10 AUD is the minimum transaction amount for most payment types, with similar minimum payout requirements. Payout options include fiat (bank transfer), cryptocurrency, cash, credit, credit card, and others. The costs for these methods can often be passed to the client as part of their selected method fee at the time of transaction.
Yes, timing typically depends on the payment method and volume. For example, PayID generally settles in T+1 to T+3, while cryptocurrency often completes in T+0. Settlement times can be adjusted based on specific requirements or preferences.
These requirements are flexible and typically set during the discovery phase. Common minimum levels are around $30K for withdrawals and $10 million to $100 million for monthly processing volumes. Settlements can be on-demand, ad-hoc, or fully automated according to any preferred payment schedule.
Onboarding question
Yes, having a general estimate and understanding of volume is ideal. This allows for proper load balancing and infrastructure setup to fully meet any specific requirements you may have.
Using a MID or aggregation under your account is the most common approach for our operations. We offer a range of customizable options to suit your preferences. The admin panel supports ticket handling and can be fully white-labeled with custom URL placement. You can also set up sub-API authorizations and create multiple accounts to serve your clients as needed.
We support all merchants and uses, fully licensed and operational to process any payment type you need, with no restrictions.
Yes. The infrastructure is global with most all jurisdictions accommodating local processing too. There are again mostly no restrictions.
API Questions
Yes. Both comprehensive API as well as transaction status – these are also available in webhook form – any DB and movement / TRX can also be accommodated.
Absolutely. We do have some general documentation here : https://docs.banksy.id/docs/intro yet are again highly flexible as preferred
Yes. Please just let us know the details.
Yes, refunds can be processed directly through the dashboard. Each payment type and method varies; in some cases, issuing a “payout” ticket may be more cost-effective than a direct refund. I’d be happy to walk you through these options and details.
Yes, settings can be customized exactly as you wish. We can provide CNAME details for integration, allowing the admin panel and paywall to be fully branded and tailored to your site, with no need for third-party redirects. This ensures a seamless experience, regardless of BNKSY’s placement for you or your clients.
If I could please refer to https://docs.banksy.id/docs/intro the documentation for this and then of course provide any further details as may be requested and/or on call.
Settlement Questions
All settlements are in USDT or any stablecoin / cryptocurrency of your choice.
We have access to both – depending on the location and requirements.
Typically, there is a 0.5% settlement fee with any conversion rates being CEX / FX / DEX as may be agreed. Very flexible.
These would be locked to the mutually agreed ‘point of truth’ – for example one client is at XE.com for FX and Binance market rates for USDT
Processing times vary by payment method, typically ranging from T+0 to T+5. In some cases, such as highly audited and secure credit card payments from specific jurisdictions, processing may take longer due to additional security requirements.
Yes, all processing goes through Tier 1 providers, with transactions classified as "successful" upon receipt and prepared for near-instant conversion and settlement. The only possible hold might come from PSPs if additional security or review is needed; however, no transactions have ever been lost, as we are fully audited and compliant at every stage.
This setup can cover both fund volume and chargeback protection. I’d be happy to share specific examples during discussions or tailor them to your requirements.
Settlement minimums can be as low as $5K in some cases and are flexible based on preference. Settlements can also be automated, each with an individual audited account report available in both CSV and PDF formats.
Instant and available as click-to-create via the admin panel directly.
Settlements can be sent to any authorized cryptocurrency wallet address you select. There are alternate options for different payout forms yet typically, it is completely as you choose.
Other Questions
All transactions, events, and reports are audited and accessible in real-time. We offer real-time customer support and a dedicated channel, allowing direct review of any transaction or detail as needed.
Yes. This is comprehensive and individually encrypted by and to yourself [ZKP, MPC].
Yes. These are dynamic and can be prepared directly by yourself any time through the admin dashboard.
Yes. Any method is available / possible to set.
All methods are available for both fiat and cryptocurrency. The secondary Lending Platform for cryptocurrency explicitly can be shared / tailored accordingly.
Yes. To any destination as preferred. These are all invoiced, audited and fully compliant transactions from across the BNKSY network.
This level of information is sufficient for certain payout types and jurisdictions. We offer flexibility and various options if additional methods or information are needed. A payout ticket can be created to facilitate any form of exchange, from crypto to fiat and beyond.
No. They can be as granular as preferred and are calculated according to the transactions – not any arbitrary rounding.
Most methods average a 95% approval rate, with the global credit card average around 85%, influenced by a few specific regions. This rate can vary depending on industry type, region, and overall traffic quality.
Our default response is to credit the purchaser’s account for the completed amount, with any discrepancy noted, logged, and available for your review. However, you can customize the response logic to suit your needs. For example, you may choose to reject the payment or issue a refund if the balance differs.
Yes. SUCCESS to IN-PROCESS to any other status is documented and allows a live webhook for display / entry into any location you may prefer – but of course is already collated in the admin dashboard itself.
Certainly – if they are clients’ of yours / authorized accounts.
A toggle is available in the admin dashboard (top-right) to switch between testing and production status. Once you’ve completed testing, integration, or sandbox use, we can elevate your keys to production status on demand.
Yes. This has been addressed earlier and is a live click-to-create action in the dashboard yet can also be sectioned out for independent integration into any alternate environment too as may be preferred.
There is no limit and we further allow unlimited primary to secondary API key generation – all available through the dashboard as well.
No. Yet we would be setting any particular logic and/or safety mechansims / thresholds during your custom setup / integration process which could restrict or contain this – as you may wish.
These have been provided via the channel – more are available – other live integration video snippets are also embedded into the documentation here : https://docs.banksy.id/docs/intro
We are regulated for multiple purposes and services as well as holding numerous licenses yet also have active accounts / leverage PSP’s as well as numerous established operations for others. We would be happy to provide a more detailed walkthrough and explanation directly should any questions remain.